Huawei Hi-Care Support
Huawei Hi-Care is Huawei’s product support service that provides technical assurance to Huawei customers. Huawei Hi-Care assists customers in maintaining high network reliability and sustainable system operations with comprehensive, leading-edge technical support.
Huawei Hi-Care services are available with advanced hardware replacement or on-site hardware replacement options that include next business day and 4-hour parts delivery, with 24/7 access to Huawei’s Support-E online knowledge base, product documentation, software and licensing support, training, and information to assist with product operations and maintenance.
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Description
Product Features:
- Next Business Day
- 3 year(s)
- Service time (hours x days): 9x5
- On-site support
Huawei Hi-Care Basic
9x5xNBD-Ship, Software Updates, RFR Return for Repair, Online Self-Help Suppor, 24x7 HelpDesk, 3Y
Huawei Hi-Care Basic, 3 year(s), 9x5
Huawei Hi-Care Basic. Number of years: 3 year(s), Service time (hours x days): 9x5
Specification
Features
Number of years
3 year(s)
Service type
Next Business Day
Service time (hours x days)
9x5
On-site support
Compatibility
C215D