Ensure the Availability of your Network Storage with G-Technology Support Services
Ensuring the availability of your G-RACK 12 device is a critical part of your data protection strategy. G-Technology has made selecting and obtaining the best level of support for the entire life of the product easy and affordable. Getting your support plan from G-Technology ensures dependable delivery of results and lower total cost of ownership. Service plans for your G-RACK 12 devices are offered at different levels to best meet your needs.
G-Technology HS00192 Warranty And Support Extension Warranty And Support
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Description
Specification
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Description
Product Features:
- Silver – Includes software support and maintenance releases. Included for the 1st year from date of purchase of your G-RACK 12 or G-RACK 12 EXP
- Gold – Includes everything in the Silver plan, plus 24 x 7 x 365 access to global technical support, next business day and on-site hardware replacement
- Platinum – Includes everything in the Gold plan, plus same day hardware replacement within 4 hours1
- 3 year(s)
- Service time (hours x days): 24x7x365
- On-site support
G-Technology 3Y Gold
3Y, Gold, Service Warranty, f/ G-Rack 12
G-Technology 3Y Gold, 3 year(s), 24x7x365
G-Technology 3Y Gold. Number of years: 3 year(s), Service time (hours x days): 24x7x365
Specification
Features
Number of years
3 year(s)
Service time (hours x days)
24x7x365
On-site support
Yes
Compatibility
G-Rack 12