Forcepoint Technical Support combines people, process and technology in support of our Subscribers' use of Forcepoint Products. Subscribers are enrolled in one of three Forcepoint Technical Support programs: (1) Essential Support; (2) Enhanced Support; and (3) Enterprise Support. All Support offerings are additional charge support options, and are only provided after Subscriber has paid the associated fees for participation in one of these three support options.
Forcepoint ENHSPT-1-CP03-X-N Warranty And Support Extension Warranty And Support
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Description
Product Features:
- An assigned Customer Advocate who is responsible for ensuring consistent workflow of technical support cases and timely progression of Subscriber's technical issues
- Priority access to technical support engineers
- 24/7 support for Severity Two issues
- Annual health check via remote session
Forcepoint Enhanced Support
Enhanced Support, 3 Months, 0 - 250 Seats
Forcepoint Enhanced Support, 0 - 250 license(s), 24x7
Forcepoint Enhanced Support. License quantity: 0 - 250 license(s), Service time (hours x days): 24x7
Specification
Features
License quantity
0 - 250 license(s)
Service time (hours x days)
24x7