ON-SITE COLD SPARE UNIT
The cold spare unit provides Barracuda customers a cold standby appliance of the same type as the main unit.
This cold standby unit can be activated quickly in case the active unit fails for any reason. The cold standby appliance includes a “Cold Standby License” for the Barracuda NextGen Firewall F-Series firmware only; no productive use for firewalling or other functions is possible. In this way, the firmware of the appliance can be upgraded to the patch level that corresponds to the main unit (fully licensed unit). If the main unit fails, the on-site cold spare unit may be used to temporarily host the license and backup file (“par” file, including the license) of the defective main unit for a period of up to 15 days.
If the defective unit is covered under Instant Replacement or is still under warranty, Barracuda Networks will ship the customer a replacement unit of the same type as the defective unit. The former cold spare unit inherits the license features of the former main unit by a swap with a new license issued, effectively transforming the cold spare to the new main unit. The shipped unit includes a cold spare license and effectively become the new cold spare.
The customer needs to ship the defective unit to Barracuda Networks or certify destruction. If the customer fails to do so, Barracuda reserves the right to charge the customer for a full Barracuda NextGen Firewall F unit.
